Return and Refund Policy

Our commitment at April Sonnenberg Homeschool Services (ASHS) is to deliver top-quality services tailored to your needs. If, however, you find yourself dissatisfied with our services, we’re here to address your concerns.

Our Return and Refund Policies are listed by services below:

Playtime in Spanish – Group Classes

Enrollment Policy

Minimum Enrollment
All group classes offered must have a minimum enrollment of four students to commence.

Enrollment Deadline
One week before the first scheduled session date.

Cancellation of Classes
If the minimum enrollment requirement is not met by the enrollment deadline, the group class will be canceled and enrolled students will be promptly notified via email using the contact information provided during registration.

Refund Policy

Automatic Refund
If a group class is canceled due to not meeting the minimum enrollment requirement, enrolled students will be automatically refunded the full amount of their class fee.

Withdrawal Refund
To receive a refund for remaining classes after the first class, a parent must withdraw before the second class.

Refund Options
Refunds will be issued via the original payment method used during enrollment.

Makeup Policy

Instructor Cancellation
In the event that an instructor cancels a specific class date, the following options will be provided:

  • An alternative class will be offered, provided there is availability.
  • If an alternative class is not available, a full refund for the amount of the canceled class will be issued to the student.

Student Absence
If a student misses a class, refunds will not be granted. Rescheduling is subject to availability and instructor discretion and will be arranged in advance with the instructor or administrative staff.

Exceptions

Exceptions to this policy may be granted in exceptional circumstances and at the discretion of ASHS management.

Contact Us

If you have any questions about our Return and Refund Policy, please send an email to info@aprilsonnenberg.com.

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